We have experienced tourism from every possible angle and have a complete understanding of tourism hospitality and what discerning travellers today are looking for when travelling abroad. Our insight is gained from working for exclusive hotel groups, specialists tour operators in bespoke and luxury travel, research from travelling around the world and experiencing the highest standards of service.
We fully understand the Latin American market and our focus is to bring our worlds closer and expand the knowledge of each destination with the aim to increase occupancy and drive travellers to those destinations.
Once the initial contact has been made with the tour operator / travel agent / elite travel services / our partners, we will act as an ongoing source of information and communication to help maintain and develop the relationship.
- Offices based in Latin America, with multilingual representatives able to communicate across time zones
- Brand awareness
- Communication: proactive telephone calls and personalized e-mail newsletters in Spanish and Portuguese to target tour operators
- Ongoing communication to help maintain and develop client relationships and loyalty
- Coordination of familiarization (FAM) trips
- Sales calls, educational presentations and training of sales staff
- Strategic advertising
- Coordination and participation at Latin American travel events, workshops and roadshows